General Terms and Conditions
1. SCOPE OF APPLICATION
The following terms and conditions apply to all orders via our online shop.
Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, POSSIBILITIES OF CORRECTION
The purchase contract is concluded with KitschKrieg GmbH.
By placing the products in the online shop, we are submitting a binding offer to conclude a contract for these articles. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The language (s) available for the conclusion of the contract: German
We save the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.
4. TERMS OF DELIVERY
Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.We only deliver by post.
Unfortunately, it is not possible to collect the goods yourself.
When you place your order, enter your credit card details. Your card will be charged immediately after placing your order.
PayPal, PayPal Express
In order to receive the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after the order has been placed. You will receive further information during the ordering process.
Sofort by klarna
In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account that has been activated for online banking. legitimize yourself accordingly and confirm the payment order. Your account will be debited immediately after placing the order. You will receive further information during the ordering process.
In order to be able to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after the order has been placed. You will receive further information during the ordering process.
In order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must Use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after the order has been placed. You will receive further information in the order process.
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”) we offer you the following payment options . Payment via Klarna is only available for consumers. Unless otherwise regulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will receive further information with the respective payment option and in the ordering process.
Purchase on account via Klarna
The invoice amount is due 14 days after the goods have been dispatched and the invoice has been received.
6. TRANSPORT DAMAGE
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.
7. WARRANTY AND GUARANTEES
Validity of the statutory warranty law
Unless otherwise expressly agreed below, the statutory warranty law applies.The following restrictions and shortened periods do not apply to claims based on damage caused by us , our legal representatives or vicarious agents were caused
* in the event of injury to life, limb or health*
in the event of willful or grossly negligent breach of duty as well as malice
* in the event of material breach Contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations) is opened.
Restrictions on consumers
When purchasing used The following applies to goods searched for by consumers: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
Guarantees and customer service
Information on any additional guarantees that may apply and their exact conditions can be found next to the product and on special information pages in the online shop.
Customer service: If you have any questions, please contact us via our contact page
8. INFORMATION ON REDEEMING GIFT CARDS
You can only redeem one gift card per order. Gift cards cannot be combined with other gift cards. If the amount of a gift card is not sufficient to offset the invoice amount, one of the payment options offered can be used to pay the difference. If you have any questions about your voucher, contact us via our contact page
For claims due to damage caused by us, our legal representatives or vicarious agents, we are always unrestrictedly liable
* in the event of injury to life, body or health,
* in the case of willful or grossly negligent breach of duty,
* in the case of guarantee promises, if agreed, or
* insofar as the scope of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and compliance with which the contractual partner can regularly rely on, (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the liability is the amount limited to the damage that was foreseeable at the time of the conclusion of the contract and the occurrence of which must typically be expected.
For the rest, claims for damages are excluded.
10. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which you can find here [ https://ec.europa.eu/consumers/odr/ ]. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
Terms and conditions created with Trusted Shops.
Legal copywriter in cooperation with FÖHLISCH lawyers.